Charity Commission online services: sign in or set up an account

Access to our online services has changed. Set up or sign into your new My Charity Commission Account.

Applies to England and Wales

Access to our online services has changed

‘My Charity Commission Account’ is a new way to sign into our online services.

From 31 July 2023 your previous charity login details will no longer work.

You need to have set up your own Charity Commission Account, using an individual email address and password, to access services on behalf of a charity.

Set up your new account

You will need to be invited or request an account.

Find out how to request a Charity Commission Account and get started with our guidance on Setting up ‘My Charity Commission Account’

Services you can access with your account

Once you have set up your account, depending on your role or relationship with the charity, you can sign in to:

  • submit your annual return
  • report a change to your details
  • amend your governing document
  • change your financial year
  • change your name or working name

Find other Charity Commission forms and services.

Sign in

If you have already set up your new account, with personal login information, sign into ‘My Charity Commission Account’.

Sign in

Contact us

If you are a charity contact who needs support or advice then contact us in one of the following ways:

We are currently experiencing higher than normal call volumes which may result in longer wait times. Due to the current high demand for our services, our telephony lines will close to new calls from 4:30pm to allow us to reach customers who are already waiting. We apologise for any inconvenience this may cause.

Our Contact Centre is closed on Wednesdays between 11:20am and 1pm for staff training.

Published 11 September 2019
Last updated 14 September 2023 + show all updates
  1. This page has been restructured to make it easier to use.

  2. First published.