Corporate report

Volunteer Estate Value for Money study report

The Volunteer Estate (VE) Value for Money (VFM) study, initiated in October 2022, aims to enhance the delivery of Hard Facilities Management (HFM) services across the Reserve Forces’ and Cadets’ Associations (RFCA) estate.



This report sought to determine the feasibility of achieving greater cost-effectiveness and operational efficiency than existing operating models by integrating the VE within the broader scope of the current Built Estate (BE) supplier arrangements.

This analysis includes the evaluation of strategic, operational, and financial aspects of HFM service provision to the VE, with a focus on potential alignments with the regular estate’s current BE contracts. Our investigation engaged with the 13 RFCAs; the Council of Reserve Forces’ and Cadets’ Associations (CRFCA); Defence Infrastructure Organisation (DIO) and wider Ministry of Defence (MOD) personnel, ensuring an inclusive review of the current operating models; challenges, and opportunities for reform. 

The study’s findings are presented with a focus on modernising HFM services across the VE and enhancing the estate’s condition and service delivery to its users, while fostering a ‘one Defence Estate’ ethos. The VE VFM report aims to inform future policy, procurement strategies, and operational frameworks through its analysis and strategic recommendations, ensuring the VE’s alignment with national defence infrastructure goals and the effective utilisation of public funds.

Published 6 February 2024