Cancel your visa, immigration or citizenship application

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Cancel your application

You can only cancel (withdraw) an application for a visa, visa extension or citizenship if you’re still waiting for a decision. 

What you’ll be refunded depends on what stage your application is at when you cancel.

Before you cancel

You may not need to cancel your application if:

If you cancel your application:

  • you cannot stop the cancellation once it’s been received by UK Visas and Immigration (UKVI)
  • you may lose your permission to stay here if you’re in the UK

How to cancel your application

How you cancel and the deadline for getting a refund depends on how you were told to prove your identity when you started your online application.

You would have been told either to:

  • attend an appointment to provide your biometrics (fingerprints and photo) and identity document in person
  • use the ‘UK Immigration: ID Check’ smartphone app to upload your photo and scan your identity document

Follow the process for appointments even if you were later told you did not need one. For example, because you had given your fingerprints before and were told you could send your photo electronically.

If you were told to attend an appointment

If you applied within the UK, fill in the online form to withdraw your application.

If you applied outside the UK, sign in to your account using the link from your sign-up email. Go to ‘Section 6: further actions’ to cancel your application.

You’ll also need to cancel any appointments at the visa application centre.

If you used the smartphone app

You can cancel your application online.

To cancel, sign in to your account using the link from your sign-up email. Go to your dashboard and select ‘Withdraw this application’ for the application you want to cancel.